FAQ
The Ins And Outs of How We Do Business


Payments Accepted
We offer a variety of convenient payment options to suit your needs. Our services accept EFTPOS, major credit cards, and bank transfers for a seamless and secure payment experience. If you have specific payment preferences or requirements, please let us know, and we’ll be happy to assist.
Cancellation Policy
Cancellations require at least 24 hours' notice; otherwise, a cancellation fee may apply.
Satisfaction Guarantee
Your satisfaction is our top priority, and we are committed to delivering exceptional service every time. At Marlborough Chimney Sweep, we stand by the quality of our work and ensure every job is completed to the highest standards. If you’re not completely satisfied with our service, please let us know, and we will work to make it right. Your safety, comfort, and confidence in our work are our guarantees to you.


